Frequently Asked Questions

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Shore Luxe Travel is a travel agency that offers customised travel packages for individuals, families, and groups. Take a look at our About Us section for more details.

We make it easy! Start with a consultation where we learn about your preferences. Then we’ll create your perfect trip, confirm your booking, help you prepare for travel, and check in with you after you return. 

Of course! We specialise in creating bespoke travel experiences tailored to your needs. 

We work on commission, so in most cases, there’s no additional cost to you. If any extra fees apply, we’ll let you know upfront. 

We arrange everything from relaxing beach holidays and family getaways to honeymoons, cruises, and adventure trips. 

Yes, we can arrange all aspects of your trip. If there’s anything we’re unable to book, we’ll let you know. 

We accept most major payment methods, but please note we don’t accept American Express. 

Yes, most bookings require a deposit. The remaining balance is usually due 12 weeks before you travel, but we’ll confirm this during the booking process. 

No, but we strongly recommend purchasing travel insurance, and we can recommend trusted providers. 

Yes, changes are usually possible, but additional charges may apply depending on the type of change and how close it is to your travel date. 

We’ll explain the cancellation terms for your booking, including any charges, before you confirm your trip. 

We offer holidays all over the world, with recommendations based on your preferences—whether you’re after a beach escape, city break, or a unique adventure. 

We don’t offer business travel, but watch this space as we expand our services! We do offer group bookings, from getaways with friends to organised adventure tours to events such as weddings, hen and stag parties.

Yes, we can arrange holidays that cater to families, including resorts and activities that are perfect for children. 

We believe luxury means different things to different people, so we can provide a range of options, depending on your preferences and budget. 

Yes, we can guide you through the process and provide advice if you need a visa. 

Yes, we can include transfers, car hire, or any other special requests in your booking. 

Yes, we’re here to help during your trip to ensure everything goes smoothly. 

We’ll stay in touch, review your itinerary with you, and provide helpful tips to ensure you’re well-prepared. We can even help you check in to your flights before you travel.

Yes, we’d love to hear about your experience! Your feedback helps us improve and ensures we can create the best trips for you in the future. 

Yes, you can! If you refer us to friends or family, both you and the person you refer will enjoy a complimentary airport lounge experience on your next bookings. It’s our way of saying thank you for spreading the word! 

Yes, we take your privacy very seriously. For full details, please refer to our Privacy Policy. 

Absolutely—just let us know, and we’ll do our best to accommodate your requirements. 

We don’t currently offer gift cards or vouchers, but it’s something we’re considering for the future